Subscription Licensing: The Future of Secure File Transfer

South River Technologies will transition to a subscription-only model in 2026. Here’s what it means for you.
Only the license pricing structure is changing — your Titan software, support, and functionality remain the same.

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Why Subscription Licensing?

Our subscription model delivers enhanced value while providing the flexibility and predictability modern enterprises demand.

Greater Flexibility

Scale your licensing up or down based on changing business needs without complex procurement cycles.

Predictable Costs

Budget with confidence using consistent annual or monthly payments that eliminate surprise expenses.
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Always Current

Automatic access to latest features, security updates, and compliance requirements without additional fees.

Enhanced Support

Comprehensive technical support and customer success resources included with every subscription plan.

Add-On Modules

Start with a secure SFTP foundation, then add the capabilities you need—file sharing, encryption, compliance, B2B, and more. Scale functionality on your timeline without costly migrations.

Talk to the SRT Team

FIPS Compliance

Meet government and enterprise mandates with FIPS-validated crypto. Pair with SFTP to maintain end-to-end compliance.

Advanced Encryption (PGP)

Encrypt files at rest and in exchange workflows. Complements SFTP’s in-transit encryption.

Advanced Authentication (MFA/SSO/ SAML)

Strengthen identity and access control with Google, Microsoft, Email, and SMS authentication.

NEO AI

Ask natural-language questions, accelerate admin tasks, and surface insights across transfers.

High Availability & Scaling

Active-active clustering, automatic failover, load balancing, and horizontal scaling. Eliminate single points of failure and handle growing demand.

Web UI & File Sharing

Browser-based file access, secure link sharing, DropZone for easy uploads, and QuickSend for rapid file distribution. Empower users without requiring SFTP client software.

Popular Combinations

Here’s a preview of common configurations customers will be able to create once the new model launches in 2026.

Security-Ready

SFTP + FIPS + MFA

Share Externally

SFTP + WebUI + ICAP

Encrypt Everything

SFTP + PGP + FIPS

Perpetual Licenses Remain Supported

Your existing perpetual licenses will continue to operate normally.

South River Technologies will continue to provide technical support for existing perpetual customers who are under an active maintenance and support contract.

Pricing & Transition Benefits

Legacy M&S vs Subscription

Our subscription model provides better value than traditional maintenance and support contracts while including additional benefits.

  • Simplified procurement process
  • Included feature updates
  • Enhanced support tiers
  • Flexible scaling options
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How Support Is Calculated

Support for add-ons will be based on your selected modules total:

  • Standard: 25% of module subtotal per year
  • Premium: 50% of module subtotal per year

Example (effective 2026): FIPS + PGP + WebUI = $3,600/yr → Standard Support = $900/yr; Premium = $1,800/yr.

Frequently Asked Questions

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Will my perpetual license stop working?

No, your perpetual license will continue to function indefinitely. You’ll still have access to technical support; however, software updates and new feature releases will no longer be provided after December 31, 2025.

What happens to active M&S contracts?

Current maintenance contracts will be honored through their expiration dates. You can renew until December 31, 2025.

How do subscription registration codes work?

Subscription registration codes activate licenses for the duration of your plan. Your software will continue to operate as long as your subscription is active.

Customers using purchase orders will receive renewal reminders before their subscription term ends.

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Can I start with SFTP and add modules later?

Current maintenance contracts will be honored through their expiration dates. You can renew until December 31, 2025.

Subscription Benefits Overview

Continuous Security

Regular software updates and compliance certifications ensure your file transfer infrastructure stays current, optimized, and protected against evolving requirements.

Feature Access

Immediate access to new features and capabilities as they’re released, keeping your technology stack current.

Priority Support

Enhanced support tiers with faster response times and dedicated customer success managers for enterprise accounts.

Enterprise Success Stories

“The subscription model has simplified our budget planning and ensures we always have the latest security features. The transition was seamless.”

- IT Director, Fortune 500 Financial Services

“Enhanced support and automatic updates have reduced our administrative overhead significantly while improving our security posture.”

- CIO, Healthcare Technology Provider

“The subscription model has simplified our budget planning and ensures we always have the latest security features. The transition was seamless.”

- IT Director, Fortune 500 Financial Services

Evolving to Subscription — Made Simple

Our team is here to help you every step of the way. Schedule a consultation to discuss your specific needs and transition timeline.

Have questions about your transition?

Talk to the SRT Team

Questions? Contact our licensing specialists at
sales@southrivertech.com or call 866.861.9483