SRT has the following openings available:
Director of Sales
About the Role
SRT is seeking a motivated Director of Sales to support fast growing demand for our products. This is an excellent opportunity for an ambitious, high-energy salesperson to be on the front line. The Director of Sales will report directly to the EVP, Business Development and be responsible for building a team of Enterprise Sales representatives across the United States.
What You Will Do
- Become an expert in SRT Cloud and on-premises offerings, understanding the technology and how to apply it to solving business problems
- Own the full sales cycle from building relationships to negotiation, managing the entire sales process from prospect to close
- Accurately forecast sales revenue and pipeline on a monthly/quarterly basis
- Effectively implement net new business acquisition strategies and tactics to maximize growth of new business
- Maintain CRM and ensure a strong pipeline
- Manage existing sales personnel
- Hire, coach, and develop the growing US Enterprise Sales team
- Manage strategic partners, including Microsoft Solution Providers
- Duties of the role may evolve subject to the needs of the business
Who You Are
- An “A-Player” with a proven track record in prospecting and closing enterprise software solution sales, both on-premises and in the cloud
- 4+ years in a quota carrying, account management role with experience working with large, enterprise-level accounts, with a proven track record of achieving quota
- Lean sales model experience—thriving in a fast-paced and ever-changing environment
- A player/coach who is comfortable carrying your own quota, while mentoring and growing a successful team
- Experience in accurately forecasting sales revenue
- Ability to identify strategic client pains and develop unique and compelling value propositions that focus on delivering business value to the client
- Great at building relationships and collaborating within a team-selling environment across the company
- Demonstrated experience building and developing top-performing teams
- Strong ability to coach and mentor
- Excellent written/verbal communication skills
Benefits and Compensation
- Salary commensurate with experience
- Generous commissions and bonuses, no cap
- 401K with 3% match
- Profit sharing
- 11 paid holidays days
- 10 paid vacation days, 15 at 4 years
- Health insurance, including vision and dental
- Health Savings Account with up to $2K annual employer contribution
- $250 per year fitness club reimbursement
- Cell phone allowance
- Work from home–any location in the US
- Great, collaborative team to work with
If you are success-driven, and thrive on helping your team to succeed, we want to hear from you! We are looking to build the best team of people who will be empowered to do their best work.
If you are interested in this position, please send resume and salary requirements to: jobs@southrivertech.com
Technical Writer
About the Role
We are looking for an experienced and enthusiastic Technical Writer to join our dynamic team. This is a great opportunity for a technical individual with a penchant to easily communicate complex, technical information to any audience. The Technical Writer will be responsible for producing high-quality and understandable content with the goal to improve the success of our growing products.
What You Will Do
- Consolidate, centralize, and maintain all documentation within a Knowledge Base System used to solve issues presented by external and internal stakeholders
- Work with Developers and Support Engineers to create and maintain exceptional documentation in the form of user guides, integration guides, FAQs, technical overviews, and in-product help documentation
- Build and maintain client resources and educational materials such as videos, demos, tutorials, and training materials
- Write software documentation from technical specifications, discussions with developers, and hands-on experimentation
- Gather and analyze technical and product information from various sources to document new or changing product functionality
- Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables
- Publish monthly or quarterly release notes to internal and external stakeholders with information on product updates, releases, and fixes
- Monitor metrics on the usage of training materials as well as direct client feedback to prioritize future training investments
- Monitor metrics on the usage of KB articles to understand and better cater to external stakeholders
- Identify problem areas or structural deficiencies and proactively contribute to their improvement
Who You Are
- A results-driven individual with a proven track record of building out a centralized content library
- Demonstrated ability to analyze and communicate complex technical topics in a way that is engaging and understood by non-technical stakeholders
- A Computer Science graduate or at least 3+ years of experience writing technical documentation and workflows for SaaS and Managed File Transfer (MFT) based software
- Excellent knowledge and experience with MadCap Flare
- Strong technical aptitude – ability to quickly learn new concepts and tools
- Strong analytical skills and communication skills including written, verbal, and presentation
- Ability to operate in fast-paced environment with evolving project requirements and priorities
- Proactive and open-minded attitude toward resolving problems and delivering results
- Obsessive eye for consistency and technical accuracy
Benefits and Compensation
- Salary commensurate with experience
- 401K with 3% match
- Profit sharing
- 11 paid holidays days
- 10 paid vacation days, 15 at 4 years
- Health insurance, including vision and dental
- Health Savings Account with up to $2K annual employer contribution
- $250 per year fitness club reimbursement
- Work from home –any location in the US
- Great collaborative team to work with
If you are success-driven and thrive on helping the team succeed, we want to hear from you! We are looking to build the best team of people who will be empowered to do their best work.
If you are interested in this position, please send resume and salary requirements to: jobs@southrivertech.com