Technical Support

  • WebDrive Support

    Find answers and submit support requests for all versions of WebDrive.

    Visit Help Desk
  • Server Support

    Support resources for Titan FTP, Cornerstone MFT, & DMZedge Server

    Visit Help Desk
  • Need to Buy a Support Contract?

    Purchase technical support for access to the helpdesk.

    Contact Us
Overview of Maintenance and Support Plans

SRT offers different support packages that allow customers to choose their level of access to technical support staff and resources. Learn about the different levels of support available and choose the one that best fits your company’s needs.

SRT offers standard support Monday through Friday, 8:30am – 5:30pm EST.  Premium support agreements for extended hours and telephone support are also available. The Maintenance and Support Services Guide provides details of our services. For information on premium support agreements, please contact your account manager or use the contact form.